4 February 2012

Press Releases


 

SolidHost introduces Pro-Active Support

SolidHost has always been well known for the very high level of support we offer as a standard, with all of our products. Particularly our 15-minute average response time and extensive experience are unrivalled.

For some time, we have received several suggestions for an even higher level of support: pro-active. This term is the opposite of re-active. With re-active support, you would first have to open a support ticket, and then one of our engineers will assist you. With pro-active support, we are monitoring your server/VPS around the clock and we immediately investigate any detected anonomalies (like high load), and notify you about the status and any taken actions.

For more detailed information about this service level, please visit http://www.solidhost.com/support/pro-active-support/.

This optional service level gives you a great piece of mind, as you will never have to worry about any technical problems on your server. From now on, if you purchase this service level, you will never have to invest in getting your own 24/7 crew to look after your server(s), as we'll be here at all times in case anything goes wrong.

Pro-Active Support is available for just € 19.95 per month. This is great value for your money.

For a limited time, we are offering a discount on this service level, for all existing customers. For more information, please refer to: http://forums.solidhost.com/showthread.php?t=477

11 July 2007, 6:36
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SolidHost Celebrates its 7th Anniversary

Last weekend was 07-07-07 (7th of July 2007). But much more importantly, SolidHost is celebrating it's 7th Anniversary.

SolidHost started its business in July 2000, when it was founded as one of many tiny hosting companies, with little to no budget at all. Throughout the years, most other hosting companies which originally started from scratch, simply didn't survive. SolidHost, however, grew out to become one of the leaders in the managed hosting branch. This was accomplished by aiming for steady growth, and taking quality over quanity.

Now that we are in our 8th year of business, we are mainly aiming to further enhance the quality of our services, and to add new services, complementary to our existing services. One of these services is pro-active support (more information will be published shortly), high-availability solutions and high-resource packages.

To celebrate our 7th anniversary, we are running two great special offers:

Double specifications on all Linux VPS packages

Double RAM on all Core 2 Duo Dedicated Servers

11 July 2007, 5:41
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New website release

After several months of development, we are proud to release our long awaited new website. Not only does this new website provide a lot more detailed information about our services, it also features a new dedicated server range and in-depth information about our European facility. Another news bulletin will be released about this shortly.

First of all it might be important to note that some pages are still in active development, and several pages are still being optimized with CSS and images. Additionally the forums will be reorganized to be somewhat more functional and easier to use. Nevertheless, this will not compromise the usability of the website or our services.

With the release of this new website we are also launching a special offer, featuring a free control panel of your choice, with any of our VPS packages, for the lifetime of the account. More details about this offer can be found at here.

This website was designed purely with functionality and ease of use in mind, which is an effort to further contribute to a pleasant customer experience. If you have any comments about this new website, positive or negative, they are more than welcome at our forums.

6 December 2006, 3:10
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