SolidHost introduces Pro-Active Support
SolidHost has always been well known for the very high level of support we offer as a standard, with all of our products. Particularly our 15-minute average response time and extensive experience are unrivalled.
For some time, we have received several suggestions for an even higher level of support: pro-active. This term is the opposite of re-active. With re-active support, you would first have to open a support ticket, and then one of our engineers will assist you. With pro-active support, we are monitoring your server/VPS around the clock and we immediately investigate any detected anonomalies (like high load), and notify you about the status and any taken actions.
For more detailed information about this service level, please visit http://www.solidhost.com/support/pro-active-support/.
This optional service level gives you a great piece of mind, as you will never have to worry about any technical problems on your server. From now on, if you purchase this service level, you will never have to invest in getting your own 24/7 crew to look after your server(s), as we'll be here at all times in case anything goes wrong.
Pro-Active Support is available for just € 19.95 per month. This is great value for your money.
For a limited time, we are offering a discount on this service level, for all existing customers. For more information, please refer to: http://forums.solidhost.com/showthread.php?t=477
11 July 2007, 6:36
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